Privacy Policy

Last updated: October 7, 2026

This Privacy Policy explains how MATTHEWS (MILL TOWNE CENTER) RE LLC, doing business as Mill Towne Center (“Mill Towne Center,” “we,” “us”), collects, uses, and protects information when you visit milltownecenter.com (the “Site”). We keep data collection to a minimum: we only collect what you choose to give us to schedule a tour or contact us, plus basic website analytics. By using the Site, you agree to this policy.

1. Information We Collect

Information you give us. When you fill out our tour request or contact form, we collect your name, email address, phone number, and any details you include in your message. If you choose to receive text messages, we also record your SMS consent.

Tour scheduling. When you book a tour through our scheduling tool (Calendly), you provide your name, email address, and any other information requested on the booking form, along with your selected date and time. Calendly processes this information under its own privacy policy.

Information collected automatically. Like most websites, the Site uses Google Analytics to understand how visitors use it. This may collect your IP address, browser and device type, pages visited, time on site, and the website that referred you. This information does not tell us who you are.

We do not collect payment information, and the Site does not offer user accounts.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule, confirm, or reschedule tours
• Send appointment reminders and follow-up messages related to your request
• Send text messages, only if you have opted in (see Section 4)
• Understand how visitors use the Site so we can improve it
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only in these limited cases:

• Service providers that help us run the Site and respond to you, such as our website host, Google Analytics, Calendly, and our text messaging provider. They receive only what they need to perform their service.
• Legal requirements, when required by law, subpoena, or court order, or to protect our rights or the safety of others.
• Business transfers, if the property or business changes ownership, your information may transfer as part of that transaction.

None of the sharing described in this section applies to mobile opt-in data or SMS consent, which are covered in Section 4.

4. Text Messaging (SMS)

MATTHEWS (MILL TOWNE CENTER) RE LLC DBA Mill Towne Center Terms and Conditions / Privacy Policy

MATTHEWS (MILL TOWNE CENTER) RE LLC DBA Mill Towne Center Respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending informational and marketing messages

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact MATTHEWS (MILL TOWNE CENTER) RE LLC DBA Mill Towne Center at (480) 567-9743 or management@milltownecenter.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL or UNSUBSCRIBE to management@milltownecenter.com or (480) 567-9743. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Mill Towne Center Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at management@milltownecenter.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

5. Cookies and Analytics

The Site uses cookies, which are small files stored by your browser, mainly through Google Analytics. These help us see how many people visit and which pages are useful. Embedded tools like Calendly may also set their own cookies.

You can block or delete cookies in your browser settings, and the Site will still work. To opt out of Google Analytics on all websites, you can install the Google Analytics Opt-out Browser Add-on. You can learn how Google uses data at policies.google.com/technologies/partner-sites.

Do Not Track. Some browsers send “Do Not Track” signals. Because there is no common standard for these signals, the Site does not currently respond to them.

6. Social Media and Third-Party Links

The Site links to our pages on Facebook, Instagram, and Google Business Profile, and may link to other websites. Once you leave the Site, those platforms’ own privacy policies apply, and we are not responsible for their practices. Anything you post publicly on those platforms, such as comments or reviews, is governed by their terms.

7. How Long We Keep Information

We keep contact and tour information only as long as needed to respond to you and follow up on your inquiry, or as required by law. Analytics data is retained according to our Google Analytics settings.

8. How We Protect Information

The Site uses HTTPS encryption, and we limit access to your information to the people who need it to respond to you. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

9. Your Choices

You can contact us at any time to ask what information we have about you, correct it, or ask us to delete it. You can opt out of text messages by replying STOP, and opt out of emails by using the unsubscribe link or contacting us.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has submitted information to us, contact us and we will delete it.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.

12. Contact Us

Questions about this policy or your information can be sent to:

MATTHEWS (MILL TOWNE CENTER) RE LLC dba Mill Towne Center
Email: management@milltownecenter.com
Phone: (480) 567-9743